Rules for responsible gaming enjoyment
Most people play for the entertainment, which means gaming to a responsible extent and within their financial means. But, for a small percentage, games of chance are not a form of entertainment – they are a problem which must be taken seriously.
What is disordered gambling?
Pathological gambling has been listed as a recognised psychological disorder in the international classification systems DSM and ICD since 1980. It is defined as persistent, recurring and often increasing gambling despite negative personal and social consequences such as debt, breakdown of social relations and impairment of professional development.
When should behaviour be considered problematic?
We would like to stress that diagnoses relating to clinical disorders can only be made by trained specialists. This page offers material which will allow you to quickly assess and consider your own behaviour. If you can identify with four or more of the following characteristics, we recommend that you self-exclude and contact a counselling provider.
- Do you feel the need to gamble with increasing amounts of money in order to achieve the desired excitement?
- Do you feel restless or irritable when attempting to cut down or stop gambling?
- Have you made repeated unsuccessful efforts to control, cut back, or stop gambling?
- Are you often preoccupied with gambling?
- Do you often gamble when feeling distressed?
- After losing money gambling, do you often return another day to get even?
- Do you lie to conceal the extent of involvement with gambling?
- Have you jeopardised or lost a significant relationship, job, or educational or career opportunity because of gambling?
- Do you rely on others to provide money to relieve desperate financial situations caused by gambling?
Are you at risk?
Try the brief self-assessment developed by the Division on Addiction to find out whether you are at risk of developing gaming-related problems. All your answers are completely anonymous and not retained by bwin.
Rules for positive gaming
By observing the following rules, you will be able to relax and enjoy your gaming:
- Gaming is just for fun, not a way of earning money
- Only play when you are relaxed and concentrated
- Take regular breaks
- Decide your monthly gaming stake in advance. Only wager what you can afford to lose
- Independently of our standard deposit limits, you may set a lower amount as your own personal limit
- Do not increase the maximum limit which you have decided for yourself later on
- Before you start playing, decide the winning amount at which you will end the game
- Decide beforehand how high your losses can be
- Never play under the influence of alcohol or medication
- Never play if you are feeling depressed
Health-e-Gambling is your online source for gambling information, resources, and self-help tools created by the Division on Addiction, Cambridge Health Alliance, a teaching affiliate of Harvard Medical School.
‘Your first step to change’: the Self Help Toolkit from the Harvard Medical School faculty
The Division on Addiction has collected its scientific findings from research into addictions and created a Self Help Toolkit. This website offers support to individuals who might have gambling-related problems, detailed analysis of existing behavioural traits, and assistance with developing self-help strategies. ‘Your first step to change, a resource to help guide your journey to change’ takes just 20 minutes.
Self-control and self-protection
bwin has created tools to support Responsible Gaming and actively encourages its players to use them. All requests for Responsible Gaming measures are taken very seriously by us and are always valid for the agreed period of time.
bwin offers all of its customers the opportunity to set an individual daily, weekly and/or monthly deposit limit. All requests for limit decreases will be implemented immediately; requests for limit increases only become valid after 24hrs and an additional confirmation of the request.
bwin customers are able to exclude themselves from further gaming for prevention reasons. We offer time-outs for distinct periods of 1 day, 1 week, 1 month or any other period up to 6 weeks. After the timeout period has expired, your account will reopen automatically.
We also offer an indefinite self-exclusion, which will extend itself automatically until revoked by the customer. Revocation will not possible prior to a minimum duration of 6 months.
During temporary time-out or indefinite self-exclusion, customers will not be allowed to deposit or play. Also will they be exempt from targeted commercial communication.